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LEGACY ORCHESTRATION

LLM-driven orchestration wrapped around the systems you already paid for — so exceptions stop kicking back to a human queue.

Engagement
6–10 weeks
Target systems
ERP · CRM · Ticketing · Mainframes
Delivery
Inside your VPC
The problem

EXCEPTIONS ARE THE REAL WORKLOAD

Most enterprise back-office pain isn't the 95% happy path — it's the 5% exceptions that fall out of rigid workflows and land in someone's inbox. You already paid for the ERP, the CRM, the ticketing system. What's missing is the judgment layer.

What we build

A JUDGMENT LAYER OVER YOUR STACK

  • 01

    Exception routing

    An LLM-backed router that reads the payload, checks policy, and either resolves in-system or escalates with full context.

  • 02

    Cross-system reconciliation

    Agents that stitch ledgers across NetSuite, Salesforce, and vendor portals without a migration project.

  • 03

    Policy-as-prompt

    Your SOPs, codified and testable. When policy changes, you update a document — not a workflow diagram.

  • 04

    Legacy adapters

    HTTP, SOAP, screen-scraping, or JDBC. If a human can drive it, the agent can drive it.

How we run it

6–10 WEEK ENGAGEMENT

Weeks 1–2. Map the exception taxonomy. Pick the top 3 by volume × cost.

Weeks 3–6. Build adapters and agent. Integrate with your auth, audit, and alerting.

Weeks 7–10. Pilot in one business unit, tune, scale.

By the numbers
5%
Typical exception rate handled
0
System migrations
6–10
Weeks

START A DIAGNOSTIC

Two-week fixed-fee engagement to map your workflow, quantify the drag, and return a ranked list of automations with expected ROI.

Begin intake