LEGACY ORCHESTRATION
LLM-driven orchestration wrapped around the systems you already paid for — so exceptions stop kicking back to a human queue.
EXCEPTIONS ARE THE REAL WORKLOAD
Most enterprise back-office pain isn't the 95% happy path — it's the 5% exceptions that fall out of rigid workflows and land in someone's inbox. You already paid for the ERP, the CRM, the ticketing system. What's missing is the judgment layer.
A JUDGMENT LAYER OVER YOUR STACK
- 01
Exception routing
An LLM-backed router that reads the payload, checks policy, and either resolves in-system or escalates with full context.
- 02
Cross-system reconciliation
Agents that stitch ledgers across NetSuite, Salesforce, and vendor portals without a migration project.
- 03
Policy-as-prompt
Your SOPs, codified and testable. When policy changes, you update a document — not a workflow diagram.
- 04
Legacy adapters
HTTP, SOAP, screen-scraping, or JDBC. If a human can drive it, the agent can drive it.
6–10 WEEK ENGAGEMENT
Weeks 1–2. Map the exception taxonomy. Pick the top 3 by volume × cost.
Weeks 3–6. Build adapters and agent. Integrate with your auth, audit, and alerting.
Weeks 7–10. Pilot in one business unit, tune, scale.